Help

Host

• Host Cancellation Penalty Policy
• What is host service fees?
• Why should I list my space?
• What is the cost of listing a space?
• Host Standards

Guest

• How do I rent a space?
• What is guest service fee?
• What is the cost of renting a space?
• How to send an inquiry?
• How do I know if my items are safe?
• What if your booking request is declined by the host?

Accounts & Payments

• When do I get my security deposit refunded?
• When do I receive payment?
• What methods of payment does Space Next Door accept?
• What is Security Deposit?
• How are long-term booking payouts processed?
• Can I pay with any currency?

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Why Space Next Door

• Why use Space Next Door?

Terms And Policies

• Guest Trust & Safety Policy
• Host Standards
• Host Trust & Safety Policy
• IP Policy
• Privacy Policy
• Prohibited items

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Concierge

• Have our Concierge find you your space